Are you a fully bilingual, enthusiast who loves talking to people? Do you get a rush from giving delightful, over-the-top customer service and wowing people with your passion for making sometimes complex situations simple to resolve? Have we got a team for you! Our Customer Experience Team is best in class, and we have room for you! This is a full-time position working out of our North Saanich Office.
As a Bilingual Customer Experience Representative (BCER), you will be responsible for answering inquiries from our amazing Consultants and customers through various communication channels in English and French. You will be able to work within our systems & processes to support Consultants and customers while being proactive in anticipating their needs. You adapt well to changing details in real time, and enjoy hustling during occasional periods of higher volume. As a BCER, you love to help people find positive solutions by providing them with viable options. Your friendly personality is a constant in all interactions as you positively represent our company and our mission to inspire clean eating..
Education & Experience: